AMAZON PHOTOS DESKTOP APP WINDOWS 10 PC

Irritatingly, it seems like most of the first-party guidance is explicitly targeted at mobile app users, and Amazon provides no way of distinguishing 'Amazon Photos' between the service, desktop program, and mobile application. Plus, of course, trawling through Amazon's FAQs, forum posts, past help tickets, and Stack Overflow, all without really finding any clear leads or related guidance. Explore Other ArticlesĪ lot of blame is heaped on the near-mythical 'algorithm', but is that really just an easy scapegoat for actual societal issues? 📖 Read Article Conversation Want to take part?Ĭomments are powered by Webmentions if you know what that means, do your thing 👍 Footnotes Fingers crossed (🤞), but it appears to be fixed. It's now been running in the background for the best part of a day, has fully cleared the upload backlog, and hasn't shown any sign of wavering or crashing again. With that done, I fired up Amazon Photos again (no restarts or reinstalls necessary at this stage) and it happily chugged away for over an hour without any complaints. Still, once it had completed I was treated with a message stating that several 'corrupt files' had been found and repaired. Note that you will need to be running Command Prompt with Admin rights for it to work, and that it can take quite a while to run. These proved slightly more useful as search terms, leading me to this fairly 'comprehensive' debugging guide (read: chuck everything at the wall and see what sticks): MiniTool Kernelbase Fixįor my own future reference (and in case it helps anyone else), the step that ultimately proved fruitful was running the sfc/scannow terminal command.

Immediately afterwards, an Application Error would be logged pointing at a fault in the KERNELBASE.dll module.

Just before the crash – and seemingly directly causing it – I'd get a System.OutOfMemoryException thrown by.

Nothing worked, but it did highlight a couple of consistent errors in Event Viewer:

AMAZON PHOTOS DESKTOP APP WINDOWS 10 PC

Over the last couple of days, I tried all the standard troubleshooting steps: updating the program uninstalling and reinstalling restarting the PC running Windows Update. No errors, no crash reports just a sudden exit of any open windows and termination of all associated running processes. It would load like normal, begin uploading any queued photos, and then after an inordinate amount of time (normally between five and fifteen minutes) it would just silently crash. I've been using Amazon Photos to back up and organise my shots for several years now, but in the last month the desktop program has developed an incredibly annoying bug.

Amazon photos desktop app windows 10